What type of information we collect?
How we collect your information?
How we use the information we collect?
With whom we share the information, and for what purpose?
For how long we retain the information we collect?
How do we safeguard your information?
How to contact us
WHAT TYPE OF INFORMATION WE COLLECT?
We may collect two types of information from our users. The first type of information is un-identified and non-identifiable information pertaining to a user, which may be made available or gathered via the users’ use of the Website or Services (“Non-Personal Information”). We are not aware of the identity of the user from which the Non-Personal Information was collected.
Non-Personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including but not limited to type of browser and the settings for that browser, operating system, type of the device used to access our Services, the name of your ISP, log data, number of visits to the Website, pages viewed, items saved, date and time stamp, duration on the page, location data (if you have that functionality set up) the path taken in the site, etc. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users' movements around the Website in order to ensure that our Website’s content is presented as effectively as possible as well as to gather demographic information about our user base as a whole.
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”). The Personal Information we collect on or through our Website and Service includes the following:
Contacting us through different Advertisements:
If you are exposed to an advertisement for our Items in the various media, and wish for one of our representatives to contact you, you will be required to fill out your contact details in order for us to address you.
2. Purchases and Registration:
purchases can be made either by opening an account, or as website guests. In order to open an account, you will be asked to provide us with the following information: full name, private password (“Password”), email address as well as shipping and billing addresses[DST1] . In order for you to make a purchase as a website guest, you will be asked to fill in your email address as well as shipping and billing addresses[DST2] you can then choose to provide us with further information about yourself such as your phone number and date of birth.
3. subscribing to our Newsletter:
If you voluntarily subscribe to our Newsletter you will be asked to provide us with your email address.
if you voluntarily contact us, you might provide us with your contact information such as your name, telephone number, address, email, etc. we will use this information solely to respond to your request and support your needs.
5.Performing a Purchase
We use a third-party payment processor in order to charge our users for the use of our chargeable Services. We hereby clarify, that we do not obtain any payment information including type or numbers of credit cards.
HOW DO WE USE YOUR INFORMATION?
We will use the information to provide you with the Service, enable you to create a account, and manage it in order to allow you to perform purchases, to provide you with the Items you have purchased, to communicate with you about you’re the purchase, to track potential problems and trends, and customize our support responses to better serve you and deliver and manage our website and Service. We may also use the data to keep you informed with updates and respond to users’ requests and needs more efficiently. In addition, we will also use the data to constantly improve and customize our Website and Service to your needs and interests.
Please note it may be possible to disable some cookies through your device or browser settings. However, if you choose to disable cookies, some features of our Services may not operate properly and your online experience may be limited.
WITH WHOM WE SHARE THE INFORMATION, AND FOR WHAT PURPOSE?
We do not share any Personal Information collected from you with third parties or any of our partners except in the following events:
Third Party Partners- share your Personal Information with third parties that perform services on our behalf (e.g. customer service, payment process, shipping, service functionality and support, etc.) these third parties may be located in different jurisdictions;
Law Requirement- we will share your information, solely to the extent needed to comply with any applicable law, regulation, legal process or governmental request (i.e., to comply with courts injunction, Federal Trade Commission's (“FTC”) requirements, etc.);
Policy Enforcement- we will share your information, solely to the extent needed to enforce our policies including investigations of potential violations thereof or to detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
Company’s Rights- we will share your information, solely to the extent needed to establish or exercise our rights to defend against legal claims;
Third Party Rights- we will share your information, solely to the extent needed to prevent harm to the rights, property or safety of us, our users, yourself or any third party or for the purpose of collaborating with law enforcement agencies or in case we find it necessary in order to enforce intellectual property or other legal rights.
If we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
We may store Non-Personal and Personal Information on our servers or our cloud servers[DST4] , use or share Non-Personal Information in any of the above circumstances, as well as for the purpose of providing and improving our Website and Service, aggregate statistics, marketing and conduct business and marketing analysis, and enhance your experience with the Website.
FOR HOW LONG WE RETAIN THE INFORMATION WE COLLECT?
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion. We value your privacy and control over your Personal Information, and therefore you may, at any time, change, update or remove your Personal Information by accessing by contacting us at Contact@edensparkjewlery.com.
Please note that unless you decide to delete your account or any part thereof, or instruct us otherwise, we retain the information we collect for as long as needed to provide the Service and to comply with our legal obligations, resolve disputes and enforce our agreements.
Once you delete your account you will not be able to recover it and will have to register again with a new account in case you choose to use the Service.
HOW DO WE SAFEGUARD AND TRANSFER YOUR INFORMATION?
We take great care in implementing and maintaining the security of the Website and your information. We employ industry standard procedures and policies to ensure the safety of our users’ information, and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Website, and we make no warranty, express, implied or otherwise, that we will prevent such access. We may adopt what we believe is appropriate data collection, storage and processing practices and security measures to protect against unauthorized access to such data.
If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse our Website or acted in an inappropriate manner, please contact us directly at [ add e- mail address]
OUR SERVERS LOCATION
Our servers are located in _______________ and therefore you are hereby aware that by accessing the Website or using the Services, your information may be transferred to, stored, and processed in _______.
The Website and Services are not designated to users under the age of 18 and the Company does not knowingly collect or maintain information from users who it positively knows are under the age of 18
If you have any general questions about the Website, Service or the information that we collect about you and how we use it, please contact us at: Contact@edensparkjewlery.com